Economics/Business

How to improve communication skills in the workplace/10 speaking tips

What differentiates an ordinary speech from a memorable one? The oratory , for sure. But speaking well in public is not just about having excellent knowledge of a topic. It is a skill that requires technique and training. How to improve communication skills in the workplace?

This content brings 10 oratory tips to improve your professional communication , especially in meetings and presentations in the workplace . Get to know the concept of the term and its benefits!

what is oratory/speaking skill

Public speaking is the art of eloquent public speaking, that is, communicating clearly and objectively, maintaining a structured and fluent narrative. A good speaker can persuade and convey credibility to the audience. 

But to reach this level of speech, oratory has a series of techniques and adequate rules, capable of qualifying the person who speaks, making him an excellent speaker.

Therefore, oratory is not an innate skill, but can be learned and developed. In addition, the professional who conquers this skill stands out in the market, as it has a direct impact on communication .

In fact, the ease of communicating is one of the 15 skills most valued by companies in 2021 and a very desired soft skill by those who hire. 

Furthermore, public speaking does not only apply to public speaking, for example, by a candidate who expresses himself correctly in an interview and stands out during the selection process or who communicates confidently during the presentation of a report at the company, conveying credibility. 

Speaking well favors those who need to lead a meeting, convince a client, negotiate a sale, and submit a project for approval by their boss. Therefore, we conclude that good oratory is a characteristic of personality, confident and confident professionals. 

Still in this article, we are going to talk about the benefits of public speaking for the professional. Before, know some situations in which oratory can be used:

  • in the presentation of projects; How to improve communication skills in the workplace?
  • in job interviews and looking for promotion;
  • in the presentation of academic papers;
  • at work meetings;
  • in negotiations with customers and potential customers;
  • to sell a product;
  • to mediate conflicts;
  • to negotiate a discount;
  • to meet new people;
  • in personal life, to talk to neighbors or in relationship discussions. 

Importance of good public speaking

Do you know what good public speaking can do for a professional? Considering that mastery of the technique can easily be used to your advantage, think of it as an important tool to convince, inform and even teach. 

In this sense, a well-executed oratory manages to involve the spectator, to the point of convincing him to accept the speaker’s vision, regardless of whether he is speaking to one or 10,000 people. 

Therefore, knowing and mastering the techniques of speaking well in public, it is possible to become an excellent public speaker and have great benefits in your professional career. Check out some advantages of good public speaking in professional life:

  • improve performance;
  • increase the power of persuasion;
  • inspire confidence;
  • gain credibility;
  • strengthen networking ;
  • convey ideas clearly;
  • be required and stand out in the profession;
  • mediate conflicts;
  • teach and transmit knowledge;
  • strengthen the professional image;
  • help overcome fear of public speaking;
  • open doors in the career;
  • prepare the professional for improvisation.

10 speaking tips

As we said at the beginning of the article, no one is born an excellent speaker. But with the right techniques, it is possible to learn and develop this skill. Follow 10 tips that can help. 

1. get ready to speak

Just like an athlete, a speaker needs training and preparation to be confident and confident. Thus, in addition to training, it is necessary to master the content that will be covered. 

But beware: mastering a subject does not mean memorizing a text, it is about different things. Decorated speeches are easily noticed by the audience. Thus, some strategies help in the preparation: How to improve communication skills in the workplace?

  • analyze the topic you will cover before the presentation, take time for it;
  • study and make an outline or script;
  • include main points you would like to highlight;
  • practice what you are going to say during the presentation, preferably out loud and in front of the mirror.

2. Breathe correctly and use breaks well

Breathing well while speaking is critical for a speaker. Since, people who present themselves in public in a breathless way, swallowing words for breath, cause discomfort in the audience and hinder the understanding of the content. 

In this sense, correct breathing requires an upright posture, with the shoulders squared and without tension. Therefore, it is worth doing breathing exercises so as not to waste the air, releasing it gradually and without contracting the muscles in the throat. 

Another important factor is the good use of pauses during speech. Here, the tip is to find a balance between intervals. Therefore, take breaks when necessary, keeping your speech rhythm natural and comfortable for your listeners. 

3. Maintain body posture and take care of involuntary movements

Just as breathing should be natural, the posture in front of the audience needs to convey the same spontaneity. In this case, stretching days before the performance and before it helps a lot, especially to eliminate tension. 

Also, correct posture includes moving through space, but without exaggeration. So avoid being completely stationary, but define points where you can position yourself from time to time. 

Finally, avoid involuntary movements during the presentation. This includes swinging the leg, frequently fussing with the hair, snapping fingers, and other anxiety-like gestures. 

4. Bet on objectivity in your speech

Everything is linked to time. Very long and full of berserk speeches annoy and make the audience lose interest. So avoid stalling and get straight to the point without being brusque or impolite. How to improve communication skills in the workplace?

In this sense, establishing a script is excellent because it synthesizes what needs to be said and prevents the audience from emptying the environment before the conclusion. 

5. Use visual tools as a resource, but don’t get hung up on them

Technology offers several tools that help make a presentation more attractive. An example is the Power Point, able to illustrate the lines and give more clarity to what is being presented. 

But make use of these equipment when strictly necessary, as there is nothing worse than watching a lecture where the speaker just reads what everyone is seeing on the screen. 

6. Be spontaneous and have a good mood

Very serious and cold speakers do not make a good impression. Most audiences prefer relaxed lectures, as that way there is greater engagement . 

Therefore, the humor must be subtle and very well studied, so as not to harm performance and credibility. To define the tone of speech during a presentation, it is necessary to consider:

  • if the topic of the lecture allows for relaxation;
  • the background or age group of the listening public;
  • if they will understand your sense of humor.

These are important points to reflect on before playing games while speaking in public. So, if something slips up, withdraw. But don’t be apologizing all the time. This attitude demonstrates insecurity and uncertainty in what you are saying. If you make a mistake, correct the mistake or the tone and proceed. 

7. Use storytelling features such as storytelling

Storytelling is a narrative technique that uses stories to sell ideas and services or to share knowledge. This feature brings people, companies and concepts together. A good speaker needs to engage the audience almost as if by incantation. Therefore, telling a story with an emotional or real narrative is very pleasing. 

Of course, everything will depend on the topic covered. But if he allows it, bring inspiring stories, capable of catching attention and motivating by example. When audience identification takes place, the speaker will have all the attention turned to him. How to improve communication skills in the workplace?

8. Break with expectations

The storytelling feature can also serve to break the audience’s expectations. An example is creating a problem common to listeners and presenting a solution. The technique provides the construction of a mental picture in the listeners, making the speaker’s speech remain in their memories for a long time. 

9. Promote interaction with the audience

One of the biggest mistakes in public speaking is believing that no one is interested in what the speaker is saying. This mistaken thinking limits the interactivity of the speaker, with the listener. 

An audience is not robots. These are people who are there out of interest in what the speaker has to say. Also, most like to participate. Invite them to ask, write, draw or answer questions. 

Understand that these are small interactivity exercises that will distract and make time go by faster, especially if the lecture is long or the topic is heavy. 

10. Look for inspiration from great speakers and rate each performance

Again, technology can and should be used as an ally of good public speaking. How about searching the internet for examples of great speakers? Search for renowned speakers, note posture, tone of voice, movements, pauses, tools used, storytelling techniques and all the other tips above. How to improve communication skills in the workplace?

Also, be inspired by the way they conduct presentations, but try to define your own style, according to your profile. Also, whenever possible, seek feedback on your presentations. This can be done by audio and video recordings or relying on feedback from listeners.

These impressions facilitate the assessment of public speaking progress, in the art of speaking well in public, and qualify the speaker in the pursuit of excellence. 

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